SHIPPING + RETURNS

POLICIES

Apparel takes 2-10 business days to create. In some cases, due to COVID-19, there may be a slight delay (usually of no more than 7 additional days). ANY BACK ORDER ISSUES WILL BE LISTED ON EACH PRODUCT DESCRIPTION THAT IS IMPACTED BY THE DELAY. This is updated as frequently as needed.

All apparel is unisex and are ideal for men or women who would prefer a bit more of a loose fit with their t-shirts

Shipping

Please note that shipping transit times are NOT included in the aforementioned processing time.

US customers can expect to receive their item(s) in 5-7 business days or less. We do not currently offer expedited shipping.

Canadian customers can expect to receive their item(s) in 10 business days or less. We do not currently offer expedited shipping.

International customers can expect to receive their item(s) in 20 business days or less. We do not currently offer expedited shipping.

International customers are responsible for any duties associated with purchase.

Because we oftentimes ship from three different warehouse locations, your order (if purchasing more than one item) may arrive in more than one package.

The Curly Code is not responsible for packages lost due to USPS handling or incorrect address information provided at checkout.

In instances where items used for printing are out of stock, information referencing delays will be posted on each individual item and/or emailed to the customer.

 

Returns

ALL SALES ARE FINAL. However, The Curly Code will accept returns on items that were damaged upon receipt (damages include incorrect sizing from what was ordered, faulty printing, tears/holes in item). All items will be replaced with the same item in the same color. No exceptions.

We do not offer returns OR exchanges on items due to incorrect size chosen, change of heart on color (where applicable), etc. ALL SALES ARE FINAL. Please make sure that you use our sizing charts before purchasing.

If an item is returned to our warehouse as undeliverable (due to, for example, incorrect address provided, a change in address before the order was shipped, etc.), the customer will be responsible for the shipping cost for reshipment. Please make sure that your mailing address is correct before processing an order. We only send to the address you provide during order processing.

Additional

In some instances with graphic images (not font), the actual graphic may be increased in size for clarity in our store. This is not considered a defect in quality or product.

Please allow up to 48 (business) hours for email responses. Response times exclude holidays and weekends.

If for any reason there is a defect in our product, customer has approximately 10 (calendar) days from date of package RECEIPT to notify us of the defect.